Privacy Policy
Protecting your personal data is important to us. This Privacy Policy explains how we collect, use and process personal data when you visit this website, contact us or use our accounting and advisory services.
1. Data Controller
The data controller responsible for the processing of personal data on this website is:
Grapeful Consulting FZCO
IFZA Business Park, Dubai Silicon Oasis
Dubai
United Arab Emirates
Email: contact@taxaro.ae
2. Collection and Storage of Personal Data When Visiting the Website
When you visit this website, certain technical information is automatically collected by our hosting provider. This may include:
IP address, date and time of access, browser type and version, operating system, referrer URL, hostname of the accessing device and similar technical information.
This data is processed to ensure the technical functionality, stability and security of the website.
3. Contact Form and Email Communication
If you contact us by email or through the contact form on this website, we process the personal data you provide in order to handle and respond to your enquiry.
This may include your name, email address, phone number, company name and the content of your message.
We do not share this data with third parties without your consent, unless this is necessary to process your enquiry, provide our services, fulfil a contract or comply with legal obligations.
4. Accounting and Advisory Services
If you request or use our accounting, bookkeeping, tax support or advisory services, we may process personal data and business-related information required to provide these services.
This may include:
name, company name, contact details, billing details, payment information, company documents, accounting records, transaction data, invoices, tax-related documents and communication records.
This data is processed for the purpose of client communication, service delivery, bookkeeping support, accounting support, tax compliance support, invoicing, internal administration and compliance with applicable legal or regulatory obligations.
5. WordPress Contact Form
This website may use a WordPress-based contact form to allow visitors to contact us directly.
When you submit a contact form, the information entered into the form is transmitted to us and processed for the purpose of responding to your enquiry.
Depending on the technical configuration of the website, the data may also be temporarily stored within the WordPress system or transmitted by email to us.
6. Appointment Scheduling
If we offer online appointment booking through an external scheduling tool, personal data such as your name, email address, selected appointment time and any additional information you provide may be processed for the purpose of organising and managing the appointment.
If an external scheduling provider is used, your data may be processed by that provider in accordance with its own privacy policy.
7. Payment Processing
If payments are processed through external payment service providers, payment-related data may be transmitted to and processed by the relevant provider.
This may include payment details, billing information, transaction data and contact details.
Payment data is processed for the purpose of contract performance, invoicing and payment settlement.
8. Meta Pixel
This website may use the Meta Pixel provided by Meta Platforms Ireland Ltd.
The Meta Pixel helps us measure the effectiveness of our advertising campaigns, understand how users interact with our website and display relevant advertisements on Meta platforms such as Facebook and Instagram.
Through the Meta Pixel, certain information about your interaction with our website may be transmitted to Meta. This may include technical information, pages visited, actions performed on the website and other usage data.
Meta may process this data in accordance with its own privacy policy.
Where required by applicable law, the Meta Pixel will only be activated after you have given your consent through a cookie banner or consent management tool.
9. Social Media Links
Our website may contain links to our social media profiles, including Instagram.
When you click on a social media link, you will be redirected to the respective platform. The provider of the platform is responsible for the processing of your personal data on that platform.
For Instagram, the provider is Meta Platforms Ireland Ltd.
Please refer to the privacy policy of the relevant social media provider for further information.
10. Cookies
This website uses cookies and similar technologies to provide certain website functions, improve user experience, analyse website usage and support marketing activities.
Cookies are small text files stored on your device.
Some cookies are technically necessary for the operation of the website. Other cookies, such as analytics or marketing cookies, are only used where permitted by applicable law and, where required, after you have given your consent.
You can adjust your browser settings to block or delete cookies. However, some parts of the website may not function properly without certain cookies.
11. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
12. Retention of Data
We retain personal data only for as long as necessary for the purposes for which it was collected, including for legal, accounting, tax, reporting, contractual or compliance obligations.
Once the relevant purpose no longer applies and no legal retention obligation exists, the data will be deleted or anonymised.
13. Your Rights
Depending on the applicable data protection laws, you may have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, objection to processing or data portability.
You may also have the right to withdraw consent at any time where processing is based on your consent.
To exercise your rights, please contact us at:
contact@taxaro.ae
14. International Data Transfers
As our company is based in the United Arab Emirates and we may use service providers located in other countries, your personal data may be processed outside your country of residence.
Where required by applicable law, we take appropriate measures to ensure that your personal data is adequately protected.
15. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in legal requirements, technical developments or changes to our services.
The latest version published on this website applies.